Published by: Michael Wheeler  

Identity Service to be integrated with the rest of the digital architecture to create end-to-end dashboard ecosystem

On February 1, 2022, the Pensions Dashboards Programme (PDP) signed a contract with Digidentity to deliver the interim identity service, part of the central digital architecture that will drive pensions dashboards.   

This marks another significant milestone for PDP, as it completes the procurement of the major elements of the central digital architecture. PDP will work to integrate the identity service supplied by Digidentity, with the rest of the digital architecture (supplied by Capgemini with Origo) during the coming weeks, in line with our programme timeline.  

PDP is delighted to award the contract to Digidentity, a well-respected operator within the identity verification sector. The contract will run for two years, with the interim identity service operational during PDP’s test phases.  

Industry engagement  

Identity verification is an important part of protecting both pension providers and future dashboard users, by ensuring that people really are who they say they are. Only individuals that have had their identity confirmed by the identity service will be able to view their pensions information via dashboards.  

The procurement took place via G-Cloud 12, following an extensive period of engagement to shape the development of the technical requirements for the identity service. This included several calls for input and working with the government and the identity industry to determine the best approach.  

Ultimately, PDP intends to deliver an identity service under the forthcoming government-backed UK digital identity and attribute trust framework, once it is available. The Digidentity service will operate during our initial test phases.  

Richard James, Programme Director of the Pensions Dashboards Programme at MaPS commented: “Today’s announcement of an identity service supplier is another significant step forward for the Pensions Dashboards Programme. The programme is moving forward at pace, and I am looking forward to working with Digidentity to integrate the identity service with the rest of the digital architecture as we start to bring pensions dashboards to life.”  

Dick Dekkers, Business Development Director, Digidentity said:
Digidentity is delighted to have been chosen by the Pensions Dashboards Programme as its designated identity service supplier. It brings millions of UK citizens a secure digital identity in a proven solution that is fast to onboard and easy to use.” 

You can find out more about the identity service and how it will work on the identity service pages on our website.  

Our video explains more about the different elements of the pensions dashboards ecosystem and how they will fit together. More information is also available on our ecosystem webpage.  

Keep up to date with programme updates and future call for inputs by signing up to receive the monthly Pensions Dashboards Programme (PDP) newsletter, and following PDP on Twitter and LinkedIn.  



The Money and Pensions Service (MaPS) has established the Pensions Dashboards Programme team, led by Principal Chris Curry, to design and implement the ecosystem that will make pensions dashboards work and which will enable individuals to view all their pensions data via their chosen dashboard.  Pensions dashboards will enable individuals to access their pensions information online, securely and all in one place, thereby supporting better planning for retirement and growing financial wellbeing. Dashboards will provide clear and simple information about an individual’s multiple pension savings, including their State Pension. They will also help them to reconnect with any lost pension pots.    

The Pensions Dashboards Programme has its own website where news, blogs and reports will be published regularly – 


MaPS’ role in developing pensions dashboards  

Government has committed to facilitating the pensions industry to develop this initiative and have given specific responsibilities to the Money and Pensions Service (MaPS) which include:   

About the Money and Pensions Service 

The Money and Pensions Service (MaPS) is here to ensure every person feels more in control of their finances throughout their lives: from pocket money to pensions. When they are, communities are healthier, businesses are more prosperous, the economy benefits and individuals feel better off. MaPS delivers free and impartial money and pensions guidance to the public through the Money Advice Service, The Pensions Advisory Service and Pension Wise.  

MaPS is working to make sure the whole of the UK understands that financial, physical and mental health are all deeply connected. MaPS’ role is to connect organisations with the shared purpose of achieving the five goals set out in the UK Strategy for Financial Wellbeing.  

MaPS supports innovation so that everyone can use the most effective methods to help people feel more in control of their money, targeted to those most in need and inclusive of people from all backgrounds. MaPS is an arm’s-length body sponsored by the Department for Work and Pensions (DWP).  

For further information visit Members of the public can get free guidance about their money and pensions via: / 0800 138 7777 / 0800 011 3797 / 0800 138 3944  

About Digidentity

Digidentity, part of Solera Holdings, LLC, is Europe’s most innovative online identity verification company, combining smooth usability with government-grade security. It is a trusted supplier and partner of GOV.UK Verify, Kingdom of the Netherlands, Cloud Signature Consortium, DIACC, Post Office, Nationale Nederlanden Group, among others. Last year alone, Digidentity realised over 300 million authentications and protected the digital identity of more than 20 million people from 180+ nationalities globally. Digidentity is an eIDAS accredited Qualified Trust Service Provider (QTSP).  

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