The Government has restated its commitment to delivering pensions dashboards in a written statement.
Most FCA-regulated pension providers intend to connect to dashboards ecosystem in line with guidance dates, research finds
Over 90% of pension providers regulated by the Financial Conduct Authority that responded to the survey indicated an intention to connect to the dashboards ecosystem in line with dates in guidance
Large majorities of respondents were at least ‘very confident’ in meeting connection requirements
More than 8 in 10 respondents already held all matching data digitally
An overwhelming majority of pension providers regulated by the Financial Conduct Authority (FCA) that responded to a survey expect to be on course to meet their relevant dates to connect to the pensions dashboards ecosystem.
This is according to research commissioned by the Pensions Dashboards Programme (PDP), which found more than 90% of FCA-regulated providers that responded to the survey last year intended to connect before or by their ‘connect by’ dates. Carried out by Ipsos, the “Pensions Dashboards Readiness Survey” revealed that large majorities of respondents were at least ‘very confident’ in meeting the requirements for connecting in line with their dates set out in Department for Work and Pensions (DWP) guidance published in March 2024.
The research also surveyed FCA-regulated providers on their preparation of data for connection. More than 8 in 10 of respondents said all their data used for matching people to their pensions on dashboards was held digitally.
There was also very high confidence in meeting requirements for how pension values must be calculated and how quickly providers must return data to dashboards, with 85% of respondents having reported they were very or completely confident.
The research involved an online survey of 130 FCA-regulated pension providers, carried out between October and November 2024. This means it should be viewed as a ‘snapshot’ of readiness at the end of 2024, around 6 months ahead of the first connection date in guidance.
Oliver Morley, CEO of the Money and Pensions Service, which oversees PDP, said:
“This snapshot on readiness provides a valuable sense of preparations for connection to the dashboards ecosystem. It also shows the effectiveness of the flexible approach taken to setting out connection dates in guidance. While we know that not all volunteer participants will have connected by 30 April, the regulators will not be taking action against any pension provider or scheme unable to meet their dates solely because of this at the current time."
“We are confident that we are on course to ensure all pension providers and schemes in scope can connect by 31 October 2026. This will bring us closer to making dashboards available and helping people plan for retirement.”
The full report can be found on the PDP website: Personal pension providers' readiness for pensions dashboards
ENDS
- Author:
- Pensions Dashboards Programme
Published: 23 April 2025